Is your business accessible? Are your operations easy to manage and run?

Standardizing your business operations can make your business more accessible to employees. This important work can open opportunities where previously none existed. Do you manage your operations via word of mouth and historical knowledge/experience, or have you documented your processes?

It may seem like a small thing, but when you document your processes, you enable “non-traditional” employees to do the work that they previously couldn’t do. And when you review your processes, you could identify areas that can be standardized for all.

Think about a grocery store checkout. What do you picture? A cashier standing behind a register and swiping items across the scanner? Yes, that’s the standard across most of the industry. But do they really need to stand for 6-8 hours? Aldi provides their cashiers with chairs and is just as efficient in checking out customers. This small thing – providing a chair – opens this role to more people. And it was just a minor change to operations.

You can teach people new skills and tasks. You just need to take the time to document your processes and review this documentation for efficiency and access. Even insignificant things – like changes to an Excel tracking spreadsheet – can help more employees do the work. And you can grow your business with this new efficiency and potential employee pool.

Creating or improving standard processes ensures you are delivering the same quality product and/or service to your customers every time. Contact me today to learn more https://beckinsights.com/take-action