Have you been ghosted by a potential employee? Or maybe a potential client? Or even an existing client?
Are you sure it was them and not you? You may feel abandoned by the inaction of others, but it could be caused by your own inaction. You can easily create standard processes to ensure that people don’t disappear.
Have you created a hiring process? And is communication at the forefront of that process? It’s easy to setup email templates and schedule emails to follow up after resume submissions, initial screening, interviews, and final decision. Not only will it keep you top of mind, but it will also convey a positive impression of you and your business. Open and prompt communication with potential hires will show them that your company is where they want to be. And it will keep the best candidates interested.
Have you had all the right conversations with a potential client but haven’t heard back? Create a drip campaign through your CRM to ensure you’re staying engaged, even when your attention is focused elsewhere. Making sure you continue to follow up and communicate with potential clients will keep you top of mind and reassure them that you’re the right choice.
Wondering why you only hear from clients when they’re angry? Or never hear from them? Creating standard communication routines after onboarding will help you keep them engaged and happy. Being proactive with communication will help solve problems earlier and faster, not to mention improve their satisfaction. Happy customers are referring customers, and it’s easy to keep them happy with easy communication.
It's easy to disappear from people’s thoughts, but with the right communication processes you’ll be top of mind. And creating a standard routine with keep people happy and engaged, which can only improve your results.
Are you overwhelmed thinking about what’s next? Creating or improving standard processes ensures you are delivering the same quality product and/or service to your customers every time. Contact me todayto learn more https://beckinsights.com/take-action
